Moving Guide, Moving Tips & Checklist

Find a Reputable Mover. Check on whether the moving company is a member of the American Moving and Storage Association (AMSA) and has agreed to independent arbitration of any claims. See if the Better Business Bureau or state consumer protection agency has a record of complaints on this firm. Ask if the company has been in business a long time. Find out what movers the corporate relocation companies rely on. Some states require moving companies to register before doing business, so check with state licensing agencies, too.

Getting Estimates. You will want to get estimates from 3-5 companies. Have a walk-through with the company representative to point out exactly what you want transported and what you want packed. You can get an estimate over the phone but be sure it is backed up in writing as to whether it is a binding estimate or nonbinding. A binding estimate is guaranteed, while a nonbinding estimate may be lower but can drastically increase at the end of the move. The lowest bid may not be the best choice if the mover has intentionally given you a low estimate to get your business but may later hike the final price. Always get the itemized estimate in writing.

Understanding the Costs. Moving charges are a combination of weight, distance, and services. Check to see if your bid includes extra charges for person-hours, packing materials, travel time, or waiting time. Be sure to find out what methods of payment the mover will accept-check, credit card, or money order.

Purchasing Insurance. The mover probably provides minimal insurance at no extra charge, but this may not be enough. This insurance is based on the weight, not the value, of an item. Thus, you might get only $30 for a damaged television console. Other insurance options should be available from the mover as an extra expense that may give you more protection. Before selecting any insurance option, understand whether you will be reimbursed based on the extent of the damage and the item's depreciated value, or on your cost to replace the item. Check your homeowner's insurance for any moving damage coverage.

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